Sam, our sales rep, was great from start to finish. He was patient in answering all of our questions and walked us through every step of the process. They have... read more some of the best fabricators and installers. On install day, one of the countertop pieces that connected to the waterfall was cut a little too long. This was realized after the countertop has been glued on. They came back a week later, brought in their master fabricator, Armando, who re-cut it onsite perfectly so that the waterfall transition is seamless. Also, living on a hill in SF, there's unevenness to our walls which meant that the matching backsplash would have a visible gap on one the side of the wall. Jose, their installer did an amazing job filling in that gap using some of the leftover stone. Their templating and vein matching of the Calacatta Nuvo Ceasarstone was truly a work of art.
--one would never guess that 3 slabs were used. The seams are almost invisible. We would've of course preferred fewer seams, but because of our tight stairway it was impossible. I love how they just made everything work. They're probably our best experience with our entire kitchen/living renovation project. We will go back to them in a heartbeat for any future stone projects--highly recommend!

  After doing hours of research and getting bids from across the bay, I ended up picking Stone Empire to do the fabrication and installation of my quartzite kitchen counters. From... read more start to end, the customer service I received was more then phenomenal.

 I was given an accurate timeline for my project's completion from day one which allowed me to accurately allocate schedules for other work to be done around the house. This was something not many other companies were willing to offer.

When their template guy came to the job site to take measurements, he was very kind and explained every little detail and made sure that we had full customization of how we wanted our counters to look. He also did an excellent job explaining where we needed to have our contractor do additional work to make sure that the stone seats in perfectly. The day after the templates were taken, they invited me into their amazing showroom and warehouse to do an in-person template layout on my stone. They informed me that this process was very crucial as it would be the final design before the cutting of the stone. I could tell that they were very knowledgeable and helped me design the layout of my kitchen, adhering to both my desires and the constraints that they had with making sure everything fit into the stone. 

After the templating process, their office team did an amazing job keeping up with my project and making sure that our timelines matched for the installation. While other companies said that the process takes 2-3 weeks, Stone Empire was able to do it in a week and a half! While the installation did take the whole day, I was very happy with how detail oriented the team was and they made sure that everything was done perfectly before leaving. My overall experience with Stone Empire was amazing, I will surely be recommending them to my friends and family!

  Worked with Stone Empire (Taha and Team) to measure, fabricate and install quartzite counter tops with backsplashes and marble waterfall island. This team was great to work with -answered our... read more many questions and were patient with us throughout the process. We know they were challenged a bit with walls that may not have been completely straight and we are happy with the outcome however there were somethings we think could have been done better. For example where two backsplashes meet in the corner we wish the gap was smaller. They placed seams in correct places which we appreciated. Our materials were very expensive and we were notified that the marble for the island did not come out right after they input the measurements into the computer . This was due to the fact that our marble had one side that was not straight. They were not happy with the result so they got a new piece of the same marble to make it right. Now that is truly service. Our island was custom and design was difficult but the end result is just stunning. We would absolutely recommend them again. We were referred to them from Tea Marble in Oakland.

  We purchased kitchen cabinets from Stone Empire for our remodel. We went in having somewhat of an idea of the color scheme, but not much else. The designer, Sally, was... read more super helpful and responsive throughout the whole process from choosing colors, to measuring, ordering, and following up with minor finishing touches needed by our contractor. Sally provided various options, materials, and price ranges at each step and stayed in regular communication with us as we made decisions. We had tons of questions and requests, and Sally was so helpful and always very kind and accommodating. Once all was decided upon, she provided an outline/layout with measurements and images, and was very clear when it came to shipping time-frames and costs. We are so happy with the outcome and would highly recommend working with Sally!