After doing hours of research and getting bids from across the bay, I ended up picking Stone Empire to do the fabrication and installation of my quartzite kitchen counters. From... read more start to end, the customer service I received was more then phenomenal.

 I was given an accurate timeline for my project's completion from day one which allowed me to accurately allocate schedules for other work to be done around the house. This was something not many other companies were willing to offer.

When their template guy came to the job site to take measurements, he was very kind and explained every little detail and made sure that we had full customization of how we wanted our counters to look. He also did an excellent job explaining where we needed to have our contractor do additional work to make sure that the stone seats in perfectly. The day after the templates were taken, they invited me into their amazing showroom and warehouse to do an in-person template layout on my stone. They informed me that this process was very crucial as it would be the final design before the cutting of the stone. I could tell that they were very knowledgeable and helped me design the layout of my kitchen, adhering to both my desires and the constraints that they had with making sure everything fit into the stone. 

After the templating process, their office team did an amazing job keeping up with my project and making sure that our timelines matched for the installation. While other companies said that the process takes 2-3 weeks, Stone Empire was able to do it in a week and a half! While the installation did take the whole day, I was very happy with how detail oriented the team was and they made sure that everything was done perfectly before leaving. My overall experience with Stone Empire was amazing, I will surely be recommending them to my friends and family!

  I'm very happy with my bathroom remodeled by Stone Empire! Meryem provided such an extraordinary service & made sure the whole process goes smoothly. She goes the extra mile to... read more make sure we are happy from start to finish. They are dedicated, professional & trustworthy! I will hire them again to do my backyard kitchen. Thank you for your a job well done on my master bathroom!

  Sam, our sales rep, was great from start to finish. He was patient in answering all of our questions and walked us through every step of the process. They have... read more some of the best fabricators and installers. On install day, one of the countertop pieces that connected to the waterfall was cut a little too long. This was realized after the countertop has been glued on. They came back a week later, brought in their master fabricator, Armando, who re-cut it onsite perfectly so that the waterfall transition is seamless. Also, living on a hill in SF, there's unevenness to our walls which meant that the matching backsplash would have a visible gap on one the side of the wall. Jose, their installer did an amazing job filling in that gap using some of the leftover stone. Their templating and vein matching of the Calacatta Nuvo Ceasarstone was truly a work of art.
--one would never guess that 3 slabs were used. The seams are almost invisible. We would've of course preferred fewer seams, but because of our tight stairway it was impossible. I love how they just made everything work. They're probably our best experience with our entire kitchen/living renovation project. We will go back to them in a heartbeat for any future stone projects--highly recommend!

  I had a wonderful experience working with Meryem! I was feeling anxious and overwhelmed planning out the remodel of my kitchen. Meryem was my savior. She was very patient... read more and knowledgeable. She listened to what I was trying to accomplish and pointed me in the right direction. I love my new kitchen. I highly recommend Stone Empire! Great staff and large selection of quality materials.